Privacy Policy | Gentle Goodbye Vets

Last Updated: 15/08/2024

1. Introduction

Devon Locum Services Limited t/a Gentle Goodbye Vets (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, address, email address, phone number.
Pet Information: Details about your pet, including medical history and treatment records.
Payment Information: Credit/debit card details and billing information.
Usage Data: Information about how you use our services.

3. How We Use Your Information

We use the information we collect to:

Provide and manage our services.
Process your bookings and payments.
Communicate with you about your appointments and our services.
Improve our services and customer experience.
Comply with legal obligations.

4. Sharing Your Information

We may share your information with:

Service Providers: Third parties who provide services on our behalf, such as payment processors.
Legal Authorities: If required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate data.
Request deletion of your data under certain circumstances.
Object to the processing of your data.
Request the transfer of your data to another service provider.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at gareth@gentlegoodbyevets.co.uk.

1. Introduction

Our website uses cookies to enhance your browsing experience and to help us improve our services. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

3. Types of Cookies We Use

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

4. Managing Cookies

You can manage your cookie preferences through your browser settings. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

6. Contact Us

If you have any questions about our use of cookies, please contact us at gareth@gentlegoodbyevets.co.uk.